I have mixed feelings towards Chapter I in The Presentation of Self in Everyday Life, written by Erving Goffman. This chapter, Performances, talks about different ways people perform under various social conditions. Some of the words truly resonate with my personal experiences, while others are more surprising in a negative sense. Example for the latter one includes how Goffman talks about women on Page 61 (“… but there are many social contexts in which it would be improper for a woman not to misrepresent herself as being more youthful and sexually attractive than is really the case”). I decide to understand these ideas as typical productions of its time, which is more than 60 years earlier.
I’m both impressed and disturbed by this statement on page 57:
“Under our published principles and plighted language we must assiduously hide all the inequalities of our moods and conduct, and this without hypocrisy, since our deliberate character is more truly ourself than is the flux of our involuntary dreams.”
Even if Goffman explicitly states “this without hypocrisy”, I am still able to sense the uneasiness of putting on one or more social masks. This is because I’m the kind of person who often feels anxious of my own performance when there are people around. Thoughts revolve in my mind are like “did I just say something improper”, “oh I hope I didn’t make that gesture”, “I really have to be aware of my behavior next time”, etc. This anxiety can be intensified in strange environment or when facing somebody with more power or higher social status. However, what comes together with anxiety is a longing for being my true self under any kind of situation, and then hopefully being accepted and loved as who I truly am. I believe I’m not the only person who dreams of this.
Technology and HCI have a saying here. They contribute to people’s being themselves by supporting new technologies that allow people to reflect and improve, such as apps for focusing and fitness tracker. But this go beyond simply developing apps or devices. Allowing people to reveal themselves truly without fear and anxiety means technology should be less intimidating and more inclusive. This again goes back to the idea I mention throughout this entire semester: situatedness. To design and develop technology with more empathy requires a close look on different persons. How do they behavior under different situations? How can technologies support people more situately?
Why I am so much into situatedness is because I think this world can be improved by people’s awareness and acceptance to each other as different individuals. I strongly believe that technology has something to do here. Therefore, I am responsible of taking care of this as a researcher, no matter how little I can actually contribute.
 Erving Goffman. 1959. The Presentation of Self in Everyday Life. Anchor Books, New York, NY.